Keynote or Training Program

Get Smart about Personality Styles

Available in keynote, conference breakout and half-day formats.

Ideal for a Team Building or Staff Development event.

Discover secrets for working with, motivating, and communicating with all types of people, especially co-workers and customers. Your success is not determined by your technical skills, it's determined by your people skills and your communication skills. Instantly spot others’ styles using the easy and reliable Face & Pace Method. Business relies on relationships. Get solid information you can use immediately to improve productivity and communication while reducing conflict and stress. This Interactive seminar is guaranteed to deliver lasting results. And it's fun! It’s especially effective for teambuilding and customer service training.

See sample of Behavioral Profile Report. Each participant in this program will receive his or her personal 20+ page report!

Outline

• Understand the behaviors that work best for themselves

• Communicate effectively with anyone -- even intimidating people

• Build stronger, more productive relationships at work

• Drop conflict, fear and stress when dealing with “intimidating” people

• Get others to agree with them more readily  

• 80 years and 100 million profiles later, what can a “personality profile” really tell us? How accurate are the best ones?

• The characteristics of Drivers, Influencers, Relaters and Analyzers -- the essential differences that you need to know when building quality relationships and doing teamwork

• Why some people move fast and others slowly -- and how to get them to act on your schedule

• How saying the right thing to the wrong person can get you into trouble

• Keys for communicating effectively with each personality style

• Keys for motivating each personality style

• “Face & Pace” method for determining someone else’s

•       style -- even people you’ve just met

• How to handle difficult people - so they’re not a pain!

Doug Smart (standing on a chair) gets

the whole audience on its feet

so everyone can experience learning about

the differences in personality styles.

There were 122 people in this audience.